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MWFCU24- With Moore West Federal Credit Union’s 24-hour telephone teller system, you can reach your accounts anytime day or night. MWFCU24 puts a teller in your home, office, car, or anywhere there is a touch-tone telephone.

With MWFCU24, you can:

  • Check your share and loan balances
  • Make check withdrawals
  • Transfer funds
  • Make loan payments
  • Inquire about cleared drafts/checks
  • Check on deposits and withdrawals
  • Request tax information


To use MWFCU24, all you need is the following:

  • Your account number as listed on your statement
  • Your personal identification number (PIN) is the last four digits of the primary owner’s Social Security number. You may change your PIN by contacting the credit union.

MWFCU24 no longer uses transaction codes.  Instead, it uses a menu with sub-menus to prompt you to select your choice.  These menus are listed below:

   1. Select an account to work with

         1. Account summary

         2. More details

                              Checking (more details)

               1. List all transaction history

               2. List cleared checks

               3. Deposits

               4. Withdrawals

               5. More choices

                     1. Debit card transactions

                     2. Last year and year-to-date interest

                     3. See if a specific check has cleared

                     4. Stop payment on a check (a fee will be charged)

                     5. Inquire on a stopped check

                              Savings (more details)

               1. List all transaction history

               2. Deposits

               3. Withdrawals

               4. ACH & payroll deposits

               5. Last year and year-to-date interest

                              Loans (more details)

               1. List all transaction history

               2. Last payment information

               3. Next payment information

               4. Last year and year-to-date interest

                              Certificates (more details)

               1. Last year and year-to-date interest

               2. List all transaction history

         3. Transfer money

               1. Transfer form account (except to a loan)

               2. Make a loan payment

               3. Transfer to account (except from a loan)

              4. Withdrawal by check

         4. Select another account

   2. Transfer money

         1. Transfer from account (except to a loan)

         2. Make a loan payment

         3. Transfer to account (except from a loan)

         4. Withdrawal by check

   3. All account balances

To repeat the current menu, press the "#" key.  To return to the previous menu, press the "*" key.

 

 

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